Telnyx + 2X Solutions Enable Voice AI Handoff

November 18, 2025

🔊 Soundcheck

  • Seamless AI‑human outbound calls

  • Voize nets $50M for nurse voice AI

  • Vida Raises $4M to Elevate AI Voice Agents

  • Apple Lets You Swap Out Siri

Read time: 4 minutes

🔥 Hot Mic

Big moves, deep dives, and standout stories.

Telnyx partners with 2X Solutions to combine low‑latency Voice API and AI outbound calling with seamless human takeover.

Telnyx and 2X Solutions have joined forces in a partnership announced November 17, 2025. They’re integrating Telnyx’s programmable, low‑latency Voice API with 2X Solutions’ conversational AI to deliver sophisticated outbound calling workflows that allow live handoffs between AI and human agents.

The result is a system where AI agents initiate calls, qualify leads, and—without disrupting the prospect—pass control to a human rep with a single keystroke. That continuity means no awkward drop‑offs, faster follow‑ups, improved conversion rates, and a more natural customer experience.

This collaboration highlights how scalable voice‑AI architectures can marry automated efficiency with human empathy. It builds on Telnyx’s global IP network and real‑time media streaming, positioning both companies to serve enterprise and service‑provider customers worldwide with advanced voice automation.

Key Points:

  • Telnyx provides low‑latency programmable Voice API infrastructure

  • 2X Solutions enables intelligent outbound AI calling with human handoff

  • Whisper‑transfer lets reps take over mid‑call without disruptive transfer

  • Available now globally to enterprise and service‑provider customers

Takeaway: This partnership delivers a practical and scalable voice‑AI solution: intelligent, automated outreach backed by seamless human escalation, elevating customer engagement without sacrificing empathy.

Voize raised $50M to expand its voice AI documentation tool for nurses across Europe and into the US.

Voize, a Berlin-based startup founded in 2020 by the Schmidberger twins and Erik Ziegler, raised $50 million in Series A funding led by Balderton Capital, with support from HV Capital, Redalpine, and Y Combinator. The voice AI assistant automates nursing documentation, understands complex terminology and dialects, runs offline on smartphones, and integrates with EHRs. Currently deployed in over 1,100 care facilities across Germany and Austria, it enables more than 75,000 nurses to reclaim up to 30% of their shift time. Nurses have begun featuring Voize in job ads, and the new funding will fuel Voize’s expansion across Europe and its upcoming launch in the U.S.

Key Points:

  • Raised $50M Series A, led by Balderton Capital.

  • Technology automates nurse documentation via voice, offline on smartphones.

  • Used by 1,100+ facilities, serving 75,000+ nurses in Germany and Austria.

  • Saves nurses up to 30% of shift time, boosting retention and care focus.

Takeaway: Voize is turning ambient voice AI into a lifeline for overburdened nurses—cutting admin time significantly and positioning itself for global growth, especially as it heads into the U.S. healthcare market.

Vida secured $4M in Series A to expand lifelike AI phone agents and grow leadership team.

Vida, an Austin-based AI voice automation company, closed a $4 million Series A round led by Trammell Venture Partners with support from Timechain and others. It has already powered over 100 million customer interactions, and the new funding will push product innovation and industry expansion.

The company also added three experienced leaders—CMO, CTO, and VP of AI—to bolster growth. Vida’s platform, an “AI phone agent operating system,” delivers lifelike, low-latency voice interactions that handle tasks like customer service, scheduling, and lead qualification. It’s designed for scalability and ease of use across businesses of all sizes.

Key Points:

  • Series A raised: $4 million led by Trammell Venture Partners.

  • Vida’s AI agents have handled over 100 million customer calls.

  • Leadership hires: CMO, CTO, and VP of Artificial Intelligence.

  • AI agents resolve inquiries roughly 80% faster than humans.

Takeaway: Vida’s Series A raise and new leadership signal a leap forward in making AI voice agents both powerful and accessible, moving beyond mere automation toward intelligent, scalable customer engagement.

The latest iOS 26.2 developer beta reveals Apple is experimenting with letting users assign third‑party voice assistants—like Gemini or ChatGPT—to the iPhone’s Side Button, instead of Siri. The change is deeply system‑level, with hints that new Settings options and Home Screen integration are in the works.

Apple’s developer documentation confirms the feature will initially be limited to iPhones registered in Japan. Developers must opt in via App Intents and provide audio‑session support for their assistant to launch instantly. There’s also speculation that the EU could follow, driven by regional competition rules.

Key Points:

  • iOS 26.2 beta includes code for customizable Side Button assistant.

  • New Settings interface may let users choose a default assistant.

  • Initial rollout limited to iPhones registered and located in Japan.

  • Developers must support App Intents and immediate audio session.

Takeaway: Apple is quietly opening a door for third‑party assistants to supplant Siri—starting in Japan. If regulators in other regions push, broader rollout may follow.

🎙️ Mic Drop

What else is making noise in voice AI.

Austin’s Vida Global secures new funding, highlighting investor interest in US-based AI voice agent solutions. (bizjournals.com)

Vida announces $4M Series A; will accelerate development and expand leadership in voice AI for customer interactions. (pulse2.com)

GetVocal’s substantial Series A will accelerate enterprise conversational AI deployment across Europe. (retailtechinnovationhub.com)

Step-by-step guide to self-hosting Dia-1.6B, a powerful open-source text-to-speech alternative for voice applications. (vocal.media)

vcita and PickMyCall launch an AI voice receptionist for SMBs, enabling automation of voice-driven business communications. (prnewswire.com)

AudioShake secures $14M to scale audio separation and enhance data preparation for transcription, dubbing, and voice AI model building. (slator.com)

Engageware named a major contender in conversational AI for regulated industries by Everest Group’s CXM PEAK Matrix. (businesswire.com)

Gemini can replace Siri on iPhone in Japan, illustrating early signs of Apple’s flexibility with third-party assistants. (bgr.com)

Apple tests allowing users to set Gemini as default voice assistant on iPhone, albeit with regional limits. (news18.com)

Research explores how low-to-moderate income consumers perceive conversational AI in financial services, signaling adoption challenges. (prnewswire.com)

Outstaffer launches an AI recruiter automating up to 90% of hiring process with voice-based AI interviews. (finance.yahoo.com)

ElevenLabs teams with Caine and McConaughey, showing growing celebrity activity and IP use in voice cloning. (bhpioneer.com)

Morgan Freeman contemplates legal action against unauthorized AI voice replications, highlighting urgent voice deepfake challenges. (tvsquad.com)