Deepgram's real-time Voice Agent API

Author

Ryan Howard
June 17, 2025

Soundcheck

  • Deepgram unveils real-time Voice Agent API

  • Cyprus launches Europe’s first agentic AI voice platform

  • Fireflies reaches $1B valuation, unveils AI meeting assistant

  • Amelia 7.0 redefines enterprise voice AI capabilities

Hot mic

Deepgram has launched its Voice Agent API, enabling developers to create AI agents capable of real-time, natural-sounding conversations. This unified voice-to-voice API integrates advanced speech recognition and synthesis models to facilitate seamless human-machine interactions.

The API is designed to handle complex conversational cues, such as interruptions and pauses, ensuring smooth and responsive dialogues. It offers flexibility by allowing integration with various large language models (LLMs), including open-source and proprietary options.

Deepgram’s Voice Agent API is optimized for enterprise-scale applications, providing low-latency performance suitable for customer support, order processing, and other voice-driven tasks.

Key points:

  • Deepgram launches real-time Voice Agent API

  • API supports natural, human-like AI conversations

  • Integrates with various large language models

  • Optimized for enterprise-scale applications

Takeaway:
Deepgram’s API empowers developers to build real-time, natural-sounding AI agents, enhancing voice experiences across industries.

Eurobank, Fairfax Digital Services, Voicing.AI, and Pixis have introduced Europe’s first enterprise-grade agentic AI voice platform, selecting Cyprus for its rollout. This initiative underscores Cyprus’s growing role as a hub for AI innovation.

The platform enables Eurobank employees to interact with intelligent voice agents for IT support and operational tasks, advancing workplace automation with contextual understanding.

Deputy Minister Nicodemos Damianou and Hellenic Bank CEO Michalis Louis both emphasized the launch as a milestone for Cyprus’s position in emerging tech and its strategic ties with India.

Key points:

  • Eurobank and partners launch agentic voice platform

  • Enhances IT support and ops via AI voice agents

  • Launch aligns with Indian PM Modi’s visit to Cyprus

  • Highlights Cyprus’s position in AI innovation

Takeaway:
This rollout marks a major step in voice AI for business automation and international collaboration.

Fireflies.ai, an AI meeting platform, has reached a $1 billion valuation. Its new voice-activated assistant, ‘Talk to Fireflies,’ was built in collaboration with Perplexity and integrates real-time web search into meetings.

Founded by Sam Udotong and Krish Ramineni, Fireflies has grown to serve over 20 million users across 500,000 organizations, with minimal venture funding. The company also completed a tender offer to allow early employees to cash out some equity.

Key points:

  • Fireflies reaches $1B valuation

  • Launches ‘Talk to Fireflies’ with real-time search

  • Serves 20M+ users across 500K orgs

  • First tender offer allows employee equity cashout

Takeaway:
Fireflies proves voice AI can scale sustainably with real utility and lean funding.

SoundHound has launched Amelia 7.0, a new generation of autonomous voice agents that can handle complex tasks through natural voice interaction.

The release follows its $80M acquisition of Amelia in 2024. Applications span healthcare, retail, and financial services. At MUSC Health, the AI agent “Emily” now manages patient appointment scheduling.

Key points:

  • Amelia 7.0 introduces autonomous task-based voice agents

  • SoundHound acquired Amelia in 2024 for $80M

  • Live use at MUSC Health improves patient scheduling

  • Amelia recognized as a leader in healthcare AI

Takeaway:
Amelia 7.0 shows how voice AI is shifting from reactive bots to proactive, enterprise-grade agents.

Mic drop

What else is making noise in voice AI:

  • Apple delays major Siri upgrade to 2026, targeting advanced voice AI for iOS
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  • Omilia and Bell Integration expand conversational AI for UK enterprise CX
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  • SMARTBUILD launches SMRT-E for AI-powered field reporting
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  • Whatt.io adds voice interaction to NFC/QR-tagged items with Dolores assistant
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  • AI voice biometrics help reduce fintech fraud in Ghana
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  • Target Dial aims to lead Canadian AI voice agency space
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  • Canva faces patent lawsuit over AI voice generator IP
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  • Build-A-Way wins recognition for voice AI in trades and home services
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  • Voice assistant market projected to grow rapidly via AI personalization
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  • Expert: SMBs missing out on AI voice agents are falling behind
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  • New guide outlines how AI assistants and chatbots boost business productivity
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