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- AI-Powered Voice Agents with a 100% Answer Rate
AI-Powered Voice Agents with a 100% Answer Rate
Ryan Howard
April 30, 2025
🔊 Soundcheck
eHealth's AI agents slash wait times, boost conversions.
AI agents now closing sales calls autonomously.
Perplexity's AI assistant now on iOS devices.
Stimuler secures $3.75M to expand voice AI globally.
Read time: 5 minutes
🔥 Hot Mic
Big moves, deep dives, and standout stories.
eHealth has implemented AI voice agents to streamline the health plan selection process, achieving a 100% answer rate and eliminating customer wait times.
This deployment has led to a significant increase in customer engagement, with conversion rates nearly doubling compared to previous methods.
The AI agents handle routine inquiries efficiently, allowing human agents to focus on more complex customer needs, thereby enhancing overall service quality.
This initiative demonstrates the potential of AI in improving customer experience and operational efficiency within the health insurance industry.
Key Points:
AI agents achieved a 100% answer rate, eliminating wait times.
Customer conversion rates nearly doubled with AI implementation.
Human agents can now focus on complex inquiries.
AI deployment showcases efficiency gains in health insurance services.
Takeaway:
eHealth's integration of AI voice agents has markedly improved customer experience by eliminating wait times and significantly increasing conversion rates, highlighting the transformative impact of AI in the health insurance sector.
Berlin-based Solda.AI has raised a $4 million seed round led by Accel, with participation from AltaIR Capital. The startup specializes in AI voice agents designed to autonomously handle sales calls, aiming to boost efficiency in telesales operations.
These AI agents can manage entire customer conversations—from initial contact to closing deals—and handle up to 100 simultaneous phone lines during peak times. They replicate human voices and conversational flow, speaking multiple languages including English, Spanish, Portuguese, French, and German.
Founded in 2023 by Sergey Shalaev, Solda.AI's technology has been integrated into over 20 enterprises, including tbi bank, Treatwell, and VividMoney. In 2024, the company generated $7 million in incremental revenue for its clients, with a goal to increase that to $30 million this year.
Operating as a remote-first company, Solda.AI has 38 employees across Munich, Berlin, Amsterdam, and London. The recent funding will support further development and expansion of their AI voice agent technology.
Key Points:
Solda.AI raised $4M seed round led by Accel.
AI agents handle entire sales calls autonomously.
Technology supports multiple languages and human-like voices.
Clients include tbi bank, Treatwell, and VividMoney.
Takeaway:
Solda.AI's innovative AI voice agents are transforming telesales by autonomously managing and closing sales calls, reflecting strong investor confidence in AI-driven sales automation solutions.
Perplexity has launched its AI-powered voice assistant for iOS, bringing advanced conversational capabilities to iPhones and iPads. Users can now perform tasks such as sending messages, writing emails, setting reminders, and booking reservations through voice commands.
The assistant continues functioning even after exiting the app, offering a seamless user experience. While it doesn't yet support screen sharing on iOS as it does on Android, it remains a significant upgrade, especially for users with older devices like the iPhone 13 mini.
Perplexity initially introduced this assistant on Android in January 2025. At that time, iOS support was pending Apple's approval, which has now been granted, allowing the assistant to go live on Apple devices.
In real-world tests, the assistant demonstrated intuitive adaptability. For instance, when composing a message and access to contacts was declined, it prompted for a phone number instead, showcasing its user-friendly design.
Key Points:
Perplexity's AI assistant is now available on iOS devices.
Users can perform tasks like messaging, emails, and reminders via voice commands.
The assistant functions even after exiting the app.
Supports older iPhone models, including the iPhone 13 mini.
Takeaway:
Perplexity's AI voice assistant enhances iOS devices by enabling voice-activated tasks, offering a seamless and intuitive user experience, even on older iPhone models.
Stimuler, an Indian voice AI platform, has successfully raised $3.75 million in a pre-Series A funding round. This investment underscores the growing interest in voice AI technologies, particularly in emerging markets.
The company plans to utilize the funds to expand its operations into Latin America and Southeast Asia. This strategic move aims to support diversity and broaden the global application of voice AI in real-world scenarios.
Stimuler's focus on emerging markets highlights the increasing demand for localized voice AI solutions. By catering to diverse linguistic and cultural contexts, the company seeks to enhance user engagement and accessibility.
This funding round reflects a broader trend of investment in AI technologies that address the unique needs of developing regions. Stimuler's growth could set a precedent for similar startups aiming to make a global impact.
Key Points:
Stimuler raises $3.75 million in pre-Series A funding.
Plans expansion into Latin America and Southeast Asia.
Aims to enhance diversity in voice AI applications.
Focuses on real-world use in emerging markets.
Takeaway:
Stimuler's recent funding and expansion plans signify a pivotal step in bringing voice AI technologies to diverse, emerging markets, emphasizing the importance of localized solutions in the global AI landscape.
🎙️ Mic Drop
What else is making noise in voice AI.
AI voice tech is enabling hyper-personalized, emotionally targeted advertising strategies for modern brands. (programminginsider.com)
A review of top iPhone voice assistants post-Apple Intelligence, offering insight for users and developers. (startupnews.fyi)
Hands-on review of Plaud Note: a versatile voice recorder with AI transcription and summarization. (zdnet.com)
Skit.ai earns IDC Innovator status for voice AI in travel and hospitality. (prnewswire.com)
3CLogic launches secure enterprise platform for voice agent deployment. (yahoo.com)
Relatient unveils Dash, a voice AI agent for healthcare scheduling. (joplinglobe.com)
Researchers use voice data to detect lung cancer with over 90% accuracy. (mugglehead.com)
Kardome’s CEO warns of risks as voice AI dominates user interfaces. (wardsauto.com)
RateGain unveils UNO VIVA, the first CRS-integrated AI voice agent for hotel bookings. (hospitalitynet.org)
Step-by-step guide to building a no-code conversational AI in minutes. (aipoweredagents.com)
eHealth’s AI voice agents improve Medicare conversion rates by 34.5%. (stocktitan.net)
Startup leader brings conversational AI to legacy industries. (usatoday.com)
Executive playbook outlines 2025 trends in conversational AI. (unite.ai)